Stay & Exit Interviews

How do they help?

Stay and exit interviews provide information critical to the success of any organization. They provide feedback anonymously and helps keep employees engaged. They can also provide insight into areas of underdevelopment and build opportunities in real-time.

Diligent Data Services LLC is proud to be working with Joelle Monaco of Joelle Monaco Consulting on stay & exit interviews.

After meeting in 2019 through the Capital Region HR Association, Joelle & Rebecca started collaborating on this venture in the fall of 2021.

Both saw a gap in the market to help organizations attract, recruit, and retain the best talent. Our stay and exit interview services were born out of a need that both Joelle and Rebecca thought they could fill best by working together.

The average American salary is 56K. The budget to conservatively replace that employee is 14k or ¼ of their salary. If employers take a proactive approach, they can resolve potential issues before employees leave. Benefits Pro lists morale and engagement as one of the top priorities for 2022.

Our Stay & Exit interviews serve the following areas without creating extra work for the HR Department:

- Employee Engagement
- Talent Acquisition
- Understanding Employee Motivation
- Performance Improvement
- Succession Planning
- Culture Enhancement
- Organizational Growth
- Brand Reputation
- Continuous Improvement
- Proactive Problem-Solving

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What is a Stay Interview?

Stay interviews provide individual-level information and allow for identifying trends and themes among all employees. This online interview is designed to understand experiences and elevate company culture.

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What is an Exit Interview?

Exit interviews provide individual-level information and allow for identifying trends and themes. This online interview is designed to understand the experience, job meaning, and how company culture can be elevated.

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Why use a 3rd party?

Employees are likely to complete requests more honestly if the organization that employs them has no access to the raw data. Therefore, there is no potential risk of retaliation which prompts employees to be truly honest with their responses. JMC and DDS have created a list of the best standardized questions for our interviews. We are the experts and can compile the data and make recommendations for our clients based on industry trends and the current market. DDS and JMC can also use their almost two decades worth of experience to help create external benchmarking which can provide a broader prospective. We also provide practical implementation ideas for each of the recommendations we make to use the data gathered effectively.

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How does using a 3rd Party help with Psychological Safety?

Psychological safety refers to an employee’s perception that they can take risks, speak up, and be themselves without fear of negative consequences in the workplace. While stay interviews primarily focus on employee satisfaction, they can indirectly contribute to enhancing psychological safety within the organization. Our stay interviews help to ensure confidentiality and assures employees that their feedback will be kept anonymous. Additionally, it helps with unbiased feedback collection and to create a neutral environment. Once the interviews are completed, DDS and JMC will assist to address the identified concerns and can help with implementation of the appropriate changes which can positively impact the work environment and enhance psychological safety.

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How is AI utilized with your stay and exit interviews?

DDS and JMC utilizes a variety of AI driven tools to help provide additional insight. AI assists with data interpretation, visualization, and to forecast trends. By combing AI with a human touch, we are able to get the best of both worlds by analyzing the data from all angles.