Applicant Screening and Verifications
Unparalleled Integrity and Commitment
A Partner for both Domestic and Overseas Businesses
The perfect partner for US and International Based Companies
Diligent Data Services has a more than 99% retention rate with our current clients. No matter the size of your company, each of our clients is given the utmost personal attention and treated with respect, dignity, and professionalism in every situation. We also only work with the best contractors and companies available. We maintain strict screening standards in-house with our own staff.
In addition to our personalized service, our turnaround time is one of the best in the industry with most checks being completed in less than 48 hours. On occasions when there are delays, or checks that are court-performed, we will keep you updated every step of the way. For other background screening services like employment verifications and reference checks, we keep a log of calls and emails that we send with our results report to show transparency to you and your clients.
Expertise
With our expertise in the art and science that is background screening we can offer you support as well as our main services. We keep our clients updated on legislation changes that affect the screening industry; such as changes to the Fair Credit Reporting Act (FCRA), Drivers Protection Act, or the California Privacy Act. For international clients we can provide the guidelines necessary for you and your clients to remain compliant with the laws, regulations, and statutes in the United States.
For example, in the United States, traffic infractions (speeding, parking tickets, etc.) are not criminal records. Frequently, we do find them in our public record checks. We offer our clients suggestions on how to explain the difference between what we find and what should be reported.
Experience
Diligent Data Services LLC is over 25 years old. We were built from the ground up. We are a family run business with ties to our local community. We frequently work with and donate services to not-for-profits to help them screen volunteers and staff members. Everything we do is FCRA Compliant. We are a WBENC woman owned business and are currently members of our local Chamber of Commerce, SHRM, Professional Background Screening Association (PBSA), and the PRRN Network.
A Human Touch
With Diligent Data, we craft each check individually, looking at a variety of factors. We do our background checks individually every time to ensure the best and most accurate checks possible. Each background check will be done personally by a staff member and then reviewed inhouse to ensure the highest quality background checks available. The big companies just plug the information into their software and the software dispenses the results. We also take documentary screenshots of all of our results for additional accuracy. With us, we look at regional checks, county checks, and on occasion statewide checks when needed.
We strongly believe in having no hidden fees for any of our clients. We have no annual contract fees, no start-up costs, and no monthly minimums. You only pay for the background checks you order from us. We offer discounts for multiple checks ordered at the same time. Orders came be submitted through our confidential secure software ordering platform. Result reports can be delivered the same way or via any other method your prefer. We can work with you to determine your needs for background checks. We can also suggest products and services that offer you and your clients the best check and the most cost-effective price.
Background Check Quick Facts
75% of HR Managers Have Caught a Lie on a Resume
- – CareerBuilder.com, 2017
1 in 3 adults (approx 77 million people) have a criminal record
- – National Conference of State Legislatures, 2018
$4,425- The average cost-per-hire in 2016
- – SHRM 2017 Talent Acquisition Benchmarking Report, 2017
Contact Us Today
Does your business want to save time, money, and frustration? Expand your product offerings to the US and Canada?
We want to work with you and provide the best screenings possible to you and your clients. Contact us now at sales@diligentdata.com we will get back to you ASAP.
Testimonials
I began using Diligent Data Services, LLC when I started working at my current company just over 2 years ago. Our company uses them for pre-employment background screenings as well as annual MVR searches. The turn-around is always fast. Their communication and customer service are excellent; any questions are always answered promptly. It is a pleasure working with Diligent Data Services, LLC, as I know when I submit a request, I can be sure it will be handled efficiently and properly, and I will not have to waste time making multiple requests nor requesting corrected information.
We were able to customise the services we wanted through Diligent Data and only order what we needed which saved us time and money and we were able to get our results quickly for our clients locally here in the UK. We can also order things piecemeal which is something the larger companies didn’t allow us to do.
We are very happy with the services of Diligent Data! They have detailed product knowledge that we are able to draw on and results are provided in a timely manner so that our clients can make hiring decisions without delay. The team are friendly and responsive and we value the ongoing support that Diligent Data provides our business.
Rebecca and her team at Diligent Data always responds quickly to our emails even with the time zone difference. Our employment verifications have such a high completion rate going through DDS compared to the other larger organizations. We couldn’t be more thrilled.
Diligent Data has helped my business on multiple occasions by completing our orders quickly and providing guidance and expertise along the way.
Diligent Data Services is all about customer service and excellent results. When I realized I needed to have a more thorough background screening process for new hires, I turned to Rebecca Harris at Diligent Data Services for help. Rebecca met with me and listened attentively while I explained to her why my current background screening vendor was no longer working well for my business and what I needed from a background screening service. She understood that I work for a non-profit and had a tight budget. Rebecca was thorough in explaining what services are provided through Diligent Data Services and what the fee structure and options are. We were able to agree on a fee that would work for my business. Because Rebecca is local, she has connections with all the courts and other agencies in the Capital Region which enables her to get quick results. Finally, Rebecca will contact me when something comes up in a background search that is questionable and she and her team will conduct a deeper investigation if I want this. She responds quickly and will let you know if there is some type of hold up with a background screen, and why. I would highly recommend Rebecca and her team.